What are the Labubu figures made of?
Each figure is 3D printed in Premium PLA — a high-quality, non-toxic material. After printing, every piece is hand-finished to remove layer lines and create a smooth, display-ready surface.
Frequently Asked Questions
Everything you need to know before ordering a Labubu collectible.
How big are the figures?
All editions measure 18 x 16 x 10 cm. That is approximately the height of a standard hardcover book stood upright — a substantial display piece.
How do I pay?
Checkout is handled securely by Dodo Payments. You will be redirected to a hosted checkout page to complete payment. Credit cards and major payment methods are accepted.
How much is shipping?
US flat shipping is $6.99 per order, regardless of quantity. Shipping is added during checkout before you confirm payment.
What happens after I pay?
Once payment is confirmed, we prepare and ship your order. Each piece is quality-checked before packing. You will receive tracking information by email when your order ships.
What is included with each order?
Each order includes the Labubu figure, protective packaging suitable for gifting, and a care card with maintenance instructions.
Can I order multiple editions?
Yes. You can order multiple editions — each product page has its own checkout. Multi-piece orders are fully supported.
How do I care for my figure?
Use a soft dry cloth for routine dusting. Avoid direct sunlight and keep away from heat sources above 40°C. The care card included with your order covers full maintenance details.
What is your return and refund policy?
We stand behind every piece we ship. If your figure arrives damaged or defective, contact us at support@artimagehub.com within 48 hours of delivery with a photo and your order reference — we will send a replacement at no charge. Because every piece is made to order, we are unable to accept returns for change of mind, but we handle all quality issues promptly.
What if my figure arrives damaged in transit?
Contact us within 48 hours of delivery with a photo of the damage and your original packaging. We will arrange a free replacement. Keep the original packaging until you are satisfied with your order.
Is checkout secure?
Yes. Checkout is handled by Dodo Payments — a hosted, PCI-compliant payment processor. Your card details are entered directly on their secure page and are never transmitted to or stored by Labubu Studio.
Can I contact you if I have a problem with my order?
Yes. Email support@artimagehub.com with your order reference and we will respond promptly.