Shipping to Canada: What's Available
Voxelyo ships to all Canadian provinces and territories via USPS International with Canada Post final-mile delivery. Tracking is provided for the US leg and handed to Canada Post for domestic delivery.
Transit time: 10–21 business days for standard international shipping. Canada Post delivery within Canada after clearing customs adds 2–5 business days to this estimate. Total end-to-end time from order placement to delivery: 2–5 weeks in most cases.
Express international options (DHL, FedEx International) are available at higher cost and deliver in 5–10 business days with more consistent tracking.
Canadian Customs Duties and Taxes
Canada assesses customs duties and sales tax on imported goods. For Labubu figures (classified as collectible figurines), the duty rate is typically 0% from the US under CUSMA (formerly NAFTA). However, GST (5%) and provincial sales tax apply based on the declared value.
Canada's de minimis threshold is CAD$20 — orders with a declared value below this are exempt from duties and taxes. A single standard Labubu figure at ~US$25 exceeds this threshold. Most Labubu orders to Canada will have GST applied at the border.
Canada Post charges a handling fee (~CAD$10) on packages where they collect duties on behalf of CBSA. This is charged at delivery. Factor this into your total cost when calculating whether the order price is acceptable.
Tips for Canadian Buyers
Customs processing typically adds 3–10 business days to transit time. If your package seems stuck in customs status for over 2 weeks, contact Canada Border Services Agency with your tracking number.
For high-value orders (multiple figures or limited editions), consider whether the total landed cost (product + shipping + taxes + handling fee) remains acceptable. For some Canadian collectors, sourcing from Canadian resellers on Facebook Marketplace or Instagram avoids import complexity, though at a higher per-unit price.
Pop Mart has a Canadian website (ca.popmartglobal.com) that ships domestically within Canada, eliminating cross-border duty complexity. Check stock availability there for core series before ordering internationally.